Residents of hurricane ravaged Dominica have already started to restore and rebuild with the assistance of regional insurance company, Sagicor General Insurance.

Just weeks after Hurricane Maria unleashed its category five fury on Dominica, on September 18th, Sagicor General Insurance was able to start settling claims and assist in advancing the process of restoring and rebuilding on the “Nature Isle”.

Dominican homeowners Daryl and Anna Lewis are insured with Sagicor General and were among those receiving cash settlements from Sagicor General’s Assistant Vice-President of Claims, John Chandler .
Dominican homeowners Daryl and Anna Lewis are insured with Sagicor General and were among those receiving cash settlements from Sagicor General’s Assistant Vice-President of Claims, John Chandler .

Vice-President of Marketing and Business Development for the regional insurer, Mark Blakeley reported that to date more than 50 per cent of claims from both private and commercial customers had been received and that the company had started making payments to affected clients.

Days after Hurricane Maria devastated Dominica, senior Sagicor General representatives, together with the local agencies Whitchurch and WillCher, were on the ground assessing damage, reassuring clients, and assisting in the restoration effort.

“Customers and affected communities have been thanking us repeatedly for our quick response to their needs for assistance in very difficult times. It is still a very challenging environment for loss adjusters and insurance executives but as a company we are very sympathetic to the needs of our clients and their families. We have been working diligently to assist and in many cases, we were able to partner with banks and provide cash settlements in as little as 48 hours”, said John Chandler, Assistant Vice-President of Claims with Sagicor General.

With such settlements coming so soon after a major catastrophe, several home-owners and business operators have benefitted from the relatively quick response of Sagicor General Insurance and have been praising the company.

Commercial Client, Hilkiah Lavinier, the Managing Director of “Miniya’s 7-11” chain of supermarkets in Roseau and other areas, was full of praise for Sagicor General as he received an interim settlement within 48 hours of loss assessments. The settlement was used for repairs and re-purchasing of stock for the supermarkets.  This enabled Lavinier to positively impact the wider community through the provision of food and other essential items which brought relief to ongoing challenges in this area.

Operator of the Miniya’s supermarket chain, Hilkiah Lavinier is among the commercial clients having claims settled by Sagicor General. Here he receives a cheque from Sagicor General’s Assistant Vice-President of Claims, John Chandler
Operator of the Miniya’s supermarket chain, Hilkiah Lavinier is among the commercial clients having claims settled by Sagicor General. Here he receives a cheque from Sagicor General’s Assistant Vice-President of Claims, John Chandler

“As an A-rated company by AM Best, we boast a strong record of settling claims quickly, even in catastrophes, and we are happy to do what we do best for our clients and the people of Dominica. We will be there with them, taking care of their insurance needs,” said Chandler, who has been on the ground in Dominica.

The Sagicor family and has been  extremely sympathetic and understanding of the needs and concerns of their fellow Caribbean citizens. Along with sending a variety of essential items to the country, provided by staff and the Sagicor group of companies, the Sagicor Group also partnered with regional airline LIAT and committed US$20,000 to the inter-island carrier to assist in moving relief supplies, as well in mobilising flights to take relief workers into Dominica and vulnerable persons –  including small children, the sick, and elderly – out of the country.

Sagicor General Insurance, is a member of the Sagicor Group of companies which operate in 15 Caribbean territories, and is one of the leading and longest serving general insurance companies in the region.

Sagicor General first achieved its A. M. Best rating of A- (Excellent) in 2002 and has continued to maintain this rating, which reflects its longstanding profitable operating performance, prudent underwriting leverage and regional market presence.